Tips for Amazon Returns with Parcel Motel
July 09, 2015 News
We know Parcel Motel customers LOVE shopping on Amazon.co.uk.
That’s why we’ve made this handy guide for you to help you return or exchange items that have been delivered to your Parcel Motel UK address. We recommend you watch the Amazon returns video and then follow our step by step guide below.
- CHECK RETURNS POLICY - As there are so many Amazon Marketplace sellers on www.amazon.co.uk, the returns policy for items you buy can vary greatly so we suggest that you check this first by logging in to your Amazon account and choosing Your Account/Your Orders and then beside the item you wish to return, click on Return or Replace Items.
- GET THE LABELS - in most cases you will be given the opportunity to drop the parcel off at a post office for Collect+ location and you will be able to download either a Royal Mail or Collect+ label. For items going directly back to Amazon, you will also get a Returns Authorisation Slip which you must attached to the parcel along with the mailing label.
- FOLLOW OUR GUIDE - if you’re using a Collect+ label, for instructions. If you’re using a Royal Mail label, for instructions.