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Returning to Amazon with Parcel Motel

December 18, 2015 News

Returning to Amazon with Parcel Motel

A Handy Guide to Amazon Returns with Parcel Motel

Parcel Motel customers LOVE shopping on, and that’s why we’ve made this handy guide for you to help you return or exchange items that have been delivered to your Parcel Motel UK address. We recommend you watch the Amazon returns video and then follow our step by step guide below.

  1. CHECK RETURNS POLICY - As there are so many Amazon Marketplace sellers on, the return policy for items you buy can vary greatly so we suggest that you check this first by logging in to your Amazon account and choosing Your Account/Your Orders and then beside the item you wish to return, click on Return or Replace Items.
  2. GET THE LABELS - in most cases you will be given the opportunity to drop the parcel off to a UK based Royal Mail Post Office or Collect+ location and therefore will be able to download either a Royal Mail or Collect+ label and you can use both of these in conjunction with Parcel Motel. For items going directly back to Amazon, you will also get a Returns Authorisation Slip which you must attached to the parcel along with the mailing label.
  3. FOLLOW OUR GUIDE - if you’re using a Collect+ label, click here for instructions. If you’re using a Royal Mail label, click here for instructions.

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